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1. What hours will the aquatic center be open?
2. What are the fees to use the Aquatic Center?
3. Can I swim laps in the morning?
4. Are swim lessons offered at the Aquatic Center?
5. How many laps is a mile?
6. Can I bring floats in to use at the Aquatic Center?
7. How many pools are at the Christiansburg Aquatic Center?
8. What are the temperatures of the pools?
9. Are there life jackets available?
10. Is there swim equipment I can use at the pool?
11. Who can use the Christiansburg Aquatic Center?
12. Does the Aquatic Center have volunteer opportunities?
13. Is the warm water therapy pool be open to the public?
14. How long are the pools?
15. Can I use the diving boards?
16. How do I become a member of the Aquatic Center?
17. How old do I have to be to be left at the Aquatic Center without a guardian?
18. I want to come in and just watch my family swim, do I have to pay to get in?
19. How do I register for a class or program?
20. What forms of payment do you accept?
21. What's the height of the diving boards?

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1. What is the cost to connect to Town water?
2. What is the cost to connect to Town sewer?
3. My septic system is failing. Can I pump my septic tank?
4. I want to dispose of a large amount of items. Will the Town pick these items up?
5. Can I set items out for spring and fall pick up even though I do not pay for Town garbage collection service.
6. I want to fill my pool for the summer, but do not want to be charged for sewer fees that are levied based on water usage. What can I do?

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1. I recently applied for a position with the Town and have not been contacted for an interview. Why?
2. How do I submit a job application?

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1. How do I become a member of the Christiansburg Recreation Center?
2. What forms of payment are accepted at the Recreation Center?
3. Can I register for a class or program over the telephone?
4. Are strollers allowed on the walking track?
5. What is your inclement weather policy?
6. How old do you have to be to use the fitness rooms?
7. Do you provide equipment for the use of the Racquetball Courts?

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1. Do I need a permit for a storage building?
2. I need a plat of my property, where can I find one?
3. Do I need a permit to build a fence?
4. Is there a surveyor on staff that can mark my property corners?
5. Can I display a sign without a permit?
6. Can I hold a yard sale?
7. Can I have chickens on my property?
8. The property next door me has been abandoned leaving behind junk/debris and high grass. How do I make a complaint?
9. What constitutes high grass within the Town of Christiansburg?
10. When I make a complaint regarding junk/debris and high grass, how is the process handled?
11. When I make a complaint, is my information kept confidential?
12. There is a vehicle in my neighborhood that does not have an updated tag or inspection sticker. How do I make a complaint?
13. Can I have a business in my home?

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1. I want to dispose of a large amount of items. Will the Town pick these items up?
2. My solid waste was not picked up today. Why not?
3. How do I submit a request for service?
4. When is spring and fall clean up?
5. How do I report an after hours emergency?
6. How do I report a broken street light/lamp?

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1. What if we don’t have one owner that owns 51% of our business? Am I still eligible?
2. As a local franchise owner, am I eligible?
3. I am a sole proprietor. Am I eligible?
4. What if my business has been open for less than one year? Am I still eligible?
5. How do I calculate my maximum eligible award for this grant program?
6. What if our business is located in multiple eligible localities (example, both Christiansburg and Blacksburg)?
7. Must my business be a ‘brick and mortar’ business to be eligible?
8. If I received PPP, EIDL or an SBA loan am I still eligible?
9. In Section D. Required documentation, should I just include items that we have purchased for dealing with COVID? Or can I list expenses incurred during the time we have been temporarily closed?
10. The application lists utilities as applicable for reimbursement. I have a payment due to the Town. The application also states reimbursement funds cannot be used for items that are due to the Town?
11. What qualifies as acceptable documentation for expenses for which I am requesting grant funds?
12. My business is in Montgomery County. I am currently registered to do business in the County, but do not have any paperwork. What should I use to document this?
13. How do I calculate my FTEs?
14. What exactly are you asking for in section D.1?
15. Can I submit a W-3 instead of a W-9?
16. I am a sole proprietor and don’t have a Form FC 20, what do I do?

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1. What is included in solid waste collection services?
2. How do I sign up for solid waste collection service?

3. Can I sign up for curbside recycling and not garbage collection or vice versa?

4. How do I cancel my solid waste collection service?

5. If I cancel my solid waste collection service, what will I do with my trash?

6. When will my solid waste be collected?
7. Will my solid waste be collected during severe winter weather?
8. What will I do if I am physically challenged and unable to get my container to the street?

9. Are there recycling drop sites in Town?

10. Is curbside recycling available for businesses?
11. When will I get my garbage and recycling carts?

12. What size solid waste carts will I receive?
13. Do I have to receive a recycling cart if I want solid waste services?
14. What if I want a different size cart?

15. Where should I place my carts on my collection day?
16. What time do I have to have my cart out on my collection day?

17. Where should I store my cart?

18. What should I do if my cart is damaged or stolen?

19. Should I place a bag in my cart before filling it with recyclables?

20. What items are recyclable with curbside collection?
21. Do I leave the lid on my containers or take them off before recyling?

22. Do I have to rinse containers for recycling?

23. Do I need to remove labels before recyling an item?
24. Can I recycle plastic?
25. Can I recycle glass?
26. Can I recycle metal?
27. What if I need additional solid waste carts?
28. What if I have more solid waste than will fit in my carts?
29. What if an item is too large to fit in my solid waste carts?
30. What if I move within Town?
31. What areas in Town are eligible to receive solid waste collection services?
32. How do I clean my carts?
33. Where may I place my cart in the event that there is a snow bank at the curb?
34. My solid waste was not picked up today. Why not?
35. When is spring and fall clean up?

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1. I have a garden or lawn and want to water it regularly, but I don't want to be charged for sewer fees that are levied based on water usage. What can I do?
2. When are taxes due?
3. I received a tax bill from Montgomery County and the Town of Christiansburg. Do I pay both?
4. The information on my tax statement is incorrect. What do I do?
5. I no longer live in the Town of Christiansburg, why am I getting a tax bill?
6. Will there be a late fee if my taxes aren't paid by December 5th?
7. What is the "Motor Vehicle Licensing Fee" charged on my tax statement?
8. I just moved to the Town of Christiansburg. What do I need to do for tax purposes?
9. We have our real estate tax escrowed through our mortgage company. Why are we being billed?
10. How much will my utility bill be?
11. How do I sign up for water/sewer/garbage service?
12. Can I pay my utility bill or taxes online?
13. What are your hours of operation?
14. My solid waste was not picked up today. Why not?
15. Does the Town provide recycling services?
16. What happens if the due date for the utility bill is on a weekend or holiday?
17. I do not have any water. What could be the problem?
18. I did not receive my water/sewer/garbage bill this month, but received a late notice. Do I still have to pay the penalty?
19. I can't afford to pay my bill. Can I get an extension?
20. My usage seems higher than normal. Could I have a leak?
21. I want to fill my pool for the summer, but do not want to be charged for sewer fees that are levied based on water usage. What can I do?