What should I do if my cart is damaged or stolen?

If your cart is damaged, please call the Public Works Department at 540-382-1151 or our Finance Department at 540-382-9519. A Waste Industries representative will be sent to your residence to repair or replace your cart. The Town is not responsible for carts left unattended. Please note that this service is provided to you, free of charge only if the damage occurred during regular use. If your cart is stolen, you will first need to file a report with the Christiansburg Police Department at 540-382-3131. Then, contact the Public Works Department at 540-382-1151 or our Finance Department at 540-382-9519 for a replacement cart.


Show All Answers

1. What is included in solid waste collection services?
2. How do I sign up for solid waste collection service?

3. Can I sign up for curbside recycling and not garbage collection or vice versa?

4. How do I cancel my solid waste collection service?

5. If I cancel my solid waste collection service, what will I do with my trash?

6. When will my solid waste be collected?
7. Will my solid waste be collected during severe winter weather?
8. What will I do if I am physically challenged and unable to get my container to the street?

9. Are there recycling drop sites in Town?

10. Is curbside recycling available for businesses?
11. When will I get my garbage and recycling carts?

12. What size solid waste carts will I receive?
13. Do I have to receive a recycling cart if I want solid waste services?
14. What if I want a different size cart?

15. Where should I place my carts on my collection day?
16. What time do I have to have my cart out on my collection day?

17. Where should I store my cart?

18. What should I do if my cart is damaged or stolen?

19. Should I place a bag in my cart before filling it with recyclables?

20. What items are recyclable with curbside collection?
21. Do I leave the lid on my containers or take them off before recyling?

22. Do I have to rinse containers for recycling?

23. Do I need to remove labels before recyling an item?
24. Can I recycle plastic?
25. Can I recycle glass?
26. Can I recycle metal?
27. What if I need additional solid waste carts?
28. What if I have more solid waste than will fit in my carts?
29. What if an item is too large to fit in my solid waste carts?
30. What if I move within Town?
31. What areas in Town are eligible to receive solid waste collection services?
32. How do I clean my carts?
33. Where may I place my cart in the event that there is a snow bank at the curb?
34. My solid waste was not picked up today. Why not?
35. When is spring and fall clean up?